FAQ

I accept commissions on an individual basis, so if there is something in particular you would like, just send me a message through the contact page and I will get back to you shortly.

I accept credit card payments via the online shop using a trusted partner, Stripe. For in-person credit or debit card payments I use Square. Other payment methods that I accept are direct deposit, if you wish to purchase using direct deposit just let me know and I can send you the details. 

Your order is processed personally by me with love and care in the shortest time possible. Shipping times within Australia will vary depending on your location. 

All parcels are sent with tracking with a signature required on delivery, so you will be able to be kept up to date on where your parcel is and when it will arrive.

If you require your order to arrive by a certain date, for a special occasion or via express contact me prior to purchasing so I can schedule your order and get it to you in time. 

Yes, if you are in the Brisbane area and would like to pick up your painting from me in person we can arrange a time for you to stop by.

I ship artworks Australia wide using Australia Post, an instant quote is available at the checkout. Your artwork is sent in protective packaging with insurance and tracking, every effort is made to ensure it’s safe arrival. 

If you live locally to North Brisbane, I can deliver your artwork personally.

Of course if there is something you love and you are outside of Australia I will work out a way to get it safely to you. For international shipping, please contact me via the contact form or email sanchia@sanchia.com.au before purchasing. I will email you with the shipping cost to your location, which will be additional to the painting cost. Once both payments have been made I will send the painting. Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser. 

All paintings are final sale, no returns or exchanges. Please double check all details like size etc to make sure it is definitely what you want before purchasing. The colours you see on your screen may be differ slightly to the final painting. I replicate them as closely as possible but there still may be slight discrepancies due to individual screen settings. Please contact me directly prior to purchase with any questions or concerns.

Occasionaly I will run a one-off holiday art class for tweens or teens about drawing the female face and basic watercolours. If this interests you just email me at sanchia@sanchia.com.au or via the contact form and I’ll put you on the list.

Hi, I’m Sanchia, a fine artist based in Brisbane, Australia. I’d love to hear from you!

Need to chat? Call 0403784277

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